Privacy Policy

At At Ease Counseling Services, PLLC, all interactions within the therapeutic setting are strictly confidential. This includes:

Requests made via telephone, email, or text.

All interactions with your therapist.

Scheduling and appointment records.

All session notes and progress records.

Any other protected health information related to your care.

We will not confirm or deny that you are a client unless you provide explicit written consent for us to release specific information to an individual or agency of your choice.

Confidentiality has legal and ethical limitations. In specific situations, we are required by law to disclose information:

Court Orders & Legal Proceedings – If a judge issues a court order, we may be required to testify or release records.

Child Abuse or Neglect – If we learn or suspect that a child (under 18) is being abused or neglected, we must report this to child protective services.

Elder or Disabled Adult Abuse – If we learn or suspect that an elderly or disabled adult is experiencing abuse or neglect, we must report it to the appropriate state agency.

Threats to Others – If we believe you are making a credible threat of serious harm to another person, we are legally obligated to take protective actions, which may include notifying the potential victim, contacting law enforcement, or arranging hospitalization.

Self-Harm & Suicide Prevention – If we believe you are at immediate risk of harming yourself, we may seek hospitalization for you or notify individuals who can provide support and intervention.

Consultation with Colleagues – At times, we may consult with other licensed professionals to ensure the highest standard of care. No personally identifiable information will be shared in these consultations, and all consultants are legally bound to confidentiality.

Name, contact details (phone number, email, address).

Appointment history, session notes, and clinical assessments.

Payment and billing information.

To schedule and confirm appointments.

To provide therapy services and maintain clinical records.

To communicate necessary updates related to your care.

We do not share your information with third parties unless legally required or with your explicit consent.

Your information may be shared with your insurance provider for billing purposes.

If you request coordination with another provider (e.g., psychiatrist, primary care doctor), we will obtain your written permission first.

SMS messages may be used for appointment reminders, check-ins, or therapy-related communication.

We do not share SMS consent with third parties for marketing purposes.

You can opt out of SMS messages at any time by replying STOP to any message.

Accessibility & Transparency:

Our privacy policy is easily accessible and linked in all client forms.

A direct link to our privacy policy is included in the footer of every page on our website.

For any questions or concerns about your privacy, please contact us at:

📞 405-669-3684   

 📧 support@AtEaseCounseling.com

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from At Ease Counseling Services. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at ateasecounselingservice.com/privacy-policy Message HELP for help. Reply STOP to any message to opt out.